Last Updated: September 29, 2023
Please read these Terms and Conditions (“Terms”) carefully before using clementinaitaly.com (the “Website” or “Eshop”) operated by White Studio Limited (“Company,” “we,” “us,” or “our”). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.
1. General Terms
1.1. Acceptance: By accessing and using PhoneCaseShop, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.2. Modification: We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the updated Terms.
2. Use of the Website
2.1. Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use this Website. By using the Website, you represent and warrant that you meet these requirements.
2.2. Account: You may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2.3. User Content: Any content you submit to the Website, including reviews, comments, or product feedback, must not violate any applicable laws or infringe on any third-party rights.
3. Orders and Payment
3.1. Product Information: We strive to provide accurate and up-to-date product information, but we do not guarantee the accuracy of product descriptions, prices, or availability.
3.2. Order Acceptance: Your order is an offer to purchase products from us. We reserve the right to accept or reject any order at our discretion. If we are unable to fulfill your order, we will notify you and refund any payment received.
3.3. Pricing: Prices are listed in the currency specified on the Website and do not include shipping, taxes, or duties. You are responsible for any additional charges.
3.4. Payment: We accept payment through the methods specified on the Website. Payment processing is handled by third-party payment processors, and we do not store your payment information.
4. Shipping and Delivery
4.1. Shipping: We will make reasonable efforts to ship your order promptly, but we do not guarantee delivery dates. Shipping fees and estimated delivery times are provided during checkout.
4.2. International Orders: We ship worldwide, but please note that customs and import duties may apply to international orders. You are responsible for any such charges.
5. Returns and Refunds
5.1. Return Policy: Our return policy is detailed on the Website. Please review it carefully before making a purchase.
5.2. Refunds: Refunds will be processed in accordance with our return policy.
6. Privacy
6.1. Privacy Policy: Our collection and use of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
7. Intellectual Property
7.1. Ownership: All content on the Website, including text, graphics, logos, and images, is the property of the Company and is protected by copyright and other intellectual property laws.
8. Limitation of Liability
8.1. Disclaimer: To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Website and its use. We will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the Website.
9. Governing Law and Dispute Resolution
9.1. Governing Law: These Terms are governed by and construed in accordance with the laws of EU, without regard to its conflict of law principles.
9.2. Dispute Resolution: Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
10. Contact Information
If you have any questions or concerns about these Terms or the Website, please contact us
By using the website, you agree to these Terms and acknowledge that you have reviewed our Privacy Policy. These Terms constitute the entire agreement between you and the Company regarding your use of the Website.
Full company details: White Studio UAB, VAT: LT100009545418, Dariaus ir Gireno 1-1o, Anyksciai, Lithuania
Thank you for shopping with us!
Shipping and Returns Policy
Effective Date: September 29, 2023
Shipping Information:
At Clementina Italy, we offer worldwide shipping to bring our quality products to customers around the globe. Please review the following shipping details:
Shipping Times: Shipping times may vary depending on your location. Typically, orders take between 2 to 12 business days to arrive after they have been processed. These times are approximate and may be subject to delays beyond our control, such as customs processing.
Shipping Charges: Shipping fees are calculated based on your location and the shipping method you select during checkout. The total shipping cost will be displayed at the time of purchase. Current pricing is €3.45 per order worldwide.
International Shipping: For international orders, please be aware that customs and import duties may apply, and these fees are the responsibility of the customer. We recommend checking with your local customs office for information on potential charges.
Returns and Refunds:
At Clementina Italy, we want you to be completely satisfied with your purchase. If you need to make a return, please review the following guidelines:
Return Period: You have 14 days from the date of delivery to initiate a return. If 14 days have passed since your purchase or a product was made to order (produced for your specific selected design and phone case model or body size), we, unfortunately, cannot offer you a refund.
Eligibility for Returns: To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Please ensure that the item is free from damage or signs of wear.
Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer’s specifications or clearly personalized, / or may also be sealed for health protection or hygiene reasons, and / or both.
Return Process:
a. Faulty Items: If you receive a faulty or damaged item, please contact our customer support team within 14 days of delivery. In such cases, we will provide a prepaid shipping label, and the return shipping expenses will be covered by us.
b. Non-Faulty Items: If you wish to return an item for reasons other than it being faulty, you are responsible for the return shipping expenses. Please contact our customer support team to initiate the return process.
Refunds: After we receive and inspect the returned item, we will notify you regarding the status of your refund. If the return is approved, a refund will be processed within 14 days. The refund will be issued to the original payment method used for the purchase.
Exchanges: If you would like to exchange an item for a different size or design, please contact our customer support team for assistance. Exchange requests are subject to availability.
Contact Us:
If you have any questions or need assistance with your return or refund, please contact our customer support team at [email protected] We are here to help you and ensure that your shopping experience with Clementina Italy is a positive one.
Clementina Italy reserves the right to amend this Shipping and Returns Policy at any time. Any changes to this policy will be posted on our website and will be effective immediately upon posting. Please review this policy regularly to stay informed of any updates.
Privacy Policy
Thank you for choosing Clementina Italy for your phone case needs. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit our website, clementinaitaly.com, and make purchases from our online phone case eShop. This policy also applies to customers worldwide, including those in the European Union (EU).
1. Information We Collect:
a. Personal Information:
When you visit our website or place an order, we may collect personal information such as your name, email address, shipping address, and payment details.
b. Non-Personal Information:
We may collect non-personal information such as your IP address, browser type, and device information to enhance your shopping experience and improve our services.
2. How We Use Your Information:
a. Order Processing:
We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
b. Marketing and Communications:
With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our products and promotions.
c. Website Improvement:
Non-personal information is used to analyze website performance, enhance user experience, and optimize our services.
3. Data Security:
a. Secure Transactions:
We implement industry-standard security measures to protect your personal and financial information during transactions.
b. Data Encryption:
Your sensitive information is encrypted using secure socket layer technology (SSL) to safeguard against unauthorized access.
4. Cookies and Tracking:
a. Cookies:
We use cookies to enhance your browsing experience and track website analytics. You can manage cookie preferences through your browser settings.
5. Third-Party Disclosures:
a. Service Providers:
We may share your information with trusted third-party service providers for order fulfillment, payment processing, and other essential functions.
b. Legal Compliance:
We may disclose personal information if required by law or in response to legal requests.
6. Your Rights:
a. Access and Control:
You have the right to access, correct, or delete your personal information. You can also control your communication preferences.
7. Changes to the Privacy Policy:
a. Notification:
Any changes to this Privacy Policy will be communicated on our website. Please review this policy periodically for updates.
8. Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at:
Website: clementinaitaly.com
Email: [email protected]
By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Clementina Italy with your information.
