Terms & Conditions
Last Updated: November 10, 2024
Please read these Terms and Conditions (“Terms”) carefully before using clementinaitaly.com (the “Website” or “Eshop”) operated by White Studio Limited (“Company,” “we,” “us,” or “our”). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.
1. General Terms
1.1. Acceptance: By accessing and using Clementinaitaly.com, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1.2. Modification: We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the updated Terms.
2. Use of the Website
2.1. Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use this Website. By using the Website, you represent and warrant that you meet these requirements.
2.2. Account: You may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2.3. User Content: Any content you submit to the Website, including reviews, comments, or product feedback, must not violate any applicable laws or infringe on any third-party rights.
3. Orders and Payment
3.1. Product Information: We strive to provide accurate and up-to-date product information, but we do not guarantee the accuracy of product descriptions, prices, or availability.
3.2. Order Acceptance: Your order is an offer to purchase products from us. We reserve the right to accept or reject any order at our discretion. If we are unable to fulfill your order, we will notify you and refund any payment received.
3.3. Pricing: Prices are listed in the currency specified on the Website and do not include shipping, taxes, or duties. You are responsible for any additional charges.
3.4. Payment: We accept payment through the methods specified on the Website. Payment processing is handled by third-party payment processors, and we do not store your payment information.
3.5. Product Safety and Compliance: We are committed to ensuring that all products we offer through our store meet the safety standards required by applicable EU legislation, including Regulation (EU) 2023/988 (General Product Safety Regulation). As part of our commitment, we take every precaution to ensure that the products we sell are safe for our customers.
3.6. Safety Notifications and Recalls: In the event that a safety issue arises with any of the products we offer, we will notify our customers promptly with all relevant details regarding the safety issue, including the possibility of a product recall or necessary safety instructions. We will also ensure that we provide customers with appropriate remedies, including the repair, replacement, or refund of the affected products, in accordance with applicable consumer protection laws.
3.7. Record-Keeping and Communication: We are responsible for maintaining accurate and up-to-date contact information for our customers to ensure that we can fulfill our obligations in the event of a product safety issue or recall. This will allow us to communicate quickly and effectively if any safety-related issues arise.4. Shipping and Delivery
3.8. Liability and Remedies: While we ensure that all products meet safety standards at the time of sale, we are committed to offering prompt and transparent solutions for any safety-related issues. In the case of a safety issue, we will offer our customers one or more of the following remedies:
- Repair of the affected product.
- Replacement with a safe product of equivalent type and value.
- A refund corresponding to the value of the affected product.
3.9. Collaboration on Safety Measures: We are committed to working with our partners to address product safety concerns or recalls while ensuring full compliance with all applicable safety regulations. We will maintain open communication with our suppliers to address safety concerns and protect the well-being of our customers.
4. Shipping
4.1. Shipping: We will make reasonable efforts to ship your order promptly, but we do not guarantee delivery dates. Shipping fees and estimated delivery times are provided during checkout.
4.2. International Orders: We ship worldwide, but please note that customs and import duties may apply to international orders. You are responsible for any such charges.
5. Returns and Refunds
5.1. Return Policy: Our return policy is detailed on the Website. Please review it carefully before making a purchase.
5.2. Refunds: Refunds will be processed in accordance with our return policy.
6. Privacy
6.1. Privacy Policy: Our collection and use of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
7. Intellectual Property
7.1. Ownership: All content on the Website, including text, graphics, logos, and images, is the property of the Company and is protected by copyright and other intellectual property laws.
8. Limitation of Liability
8.1. Disclaimer: To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Website and its use. We will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the Website.
9. Governing Law and Dispute Resolution
9.1. Governing Law: These Terms are governed by and construed in accordance with the laws of EU, without regard to its conflict of law principles.
9.2. Dispute Resolution: Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in EU.
10. Contact Information
If you have any questions or concerns about these Terms or the Website, please contact us
By using the website, you agree to these Terms and acknowledge that you have reviewed our Privacy Policy. These Terms constitute the entire agreement between you and the Company regarding your use of the Website.
Thank you for shopping with us!
